Privacy Policy

Updated: 10 June, 2025

SuperScale ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website and interact with our services.

Information We Collect

Personal Information You Provide:

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Job title
  • Company name
  • Number of sellers at your organization
  • Any additional information provided via forms or direct communication

Automatically Collected Information:

We may automatically collect information when you visit our website, such as your IP address, browser type, device type, pages visited, and date/time of access. We use cookies and similar technologies to collect this information.

How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and manage your access to our products
  • To communicate with you regarding updates, instructions, product information, and support
  • To improve our website, services, and user experience
  • To provide relevant marketing content and promotional materials (you may opt-out at any time)
  • To comply with legal requirements and protect our rights

How We Share Your Information

We do not sell your personal information. We may share your personal information with:

  • Trusted third-party service providers who help us manage our services (such as hosting providers, CRM, analytics, and email services)
  • Authorities if required by law or to protect our rights
  • Other parties with your explicit consent

Data Security

We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission can be guaranteed completely secure, and we recommend you take your own precautions.

Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law. You can request deletion of your personal data at any time (see below).

Your Rights

You have rights regarding your personal data, including:

  • Accessing, updating, or correcting your personal information
  • Requesting deletion or limitation of your personal data
  • Objecting to the processing of your data
  • Requesting your data be transferred to another organization

To exercise any of these rights, please contact us at privacy@superscale.tech.

Cookies

We use cookies to enhance your website experience. Cookies help us understand site usage, optimize content, and improve user interaction. You can disable cookies through your browser, but this may impact your experience.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their individual privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated "Last Updated" date. We encourage you to review this policy regularly to stay informed about our data practices.

Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at privacy@superscale.tech.